This presentation was developed to address the case study by Avolio et al. (2005) involving Alaska Airlines. It was created as a final project for Leading Change, OL-663 at Southern New Hampshire University. Kotter's Eight Steps were used to develop a presentation for senior management.
Reference
Avolio, B., Patterson, C., & Baker, B. (2015). Alaska Airlines: Navigating change. Richard Ivey School of Business Foundation.
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Alycia Harris, PhD, MBA, CPTD, SHRM-CP
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